Samsung LTE Mobile Hotspot Pro (2024)

Get to know your Samsung LTE Mobile Hotspot Pro

1. Notification bar: Shows information about the connection status, signal strength, battery level, and time, and displays notifications about incoming messages, and other action.
2. Display: Shows all the information needed to operate your device, such as the number of wireless connected devices, number of received messages (along with date, time and phone number), and data usage.
3. USB Connector: Provides a direct connection for USB-capable devices using this connector type.

1. Power key: Switches the phone off and on.
2. WPS key: Allows you to pair with devices currently using a WPS connection. The WPS (Wi-Fi Protected Setup) feature allows you to pair your Wi-Fi-capable device without the need for entering a passcode. This process is similar to Wi-Fi Direct pairing.
3. Charging Port: Allows you to connect a compatible power cable.
4. Mini USB Connector: Provides a mini USB for connection to devices using this type of connector.
5. microSD Card Slot (internal): Allows you use a microSD card to expand the memory of your device.
6. USB Connector: Provides a USB plug for connection to devices using this type of connector. This provides your target device with wired Internet access.

Icons

Use the following table to understand what icons and indicators on the display screen.

Samsung LTE Mobile Hotspot Pro display screen icons and what they mean

Icon	Description
	Current signal strength
	No signal available
	No SIM card in the device
	Current battery charge level
	Battery is currently charging
	Current battery only has a few minutes of power remaining and will soon shut down
	Connected to the EDGE network
	Phone is communicating with the EDGE network
	Connected to 3G network
	Device is connected to and communicating with the 3G network
	Connected to 4G (HSPA+) network
	Device is connected to and communicating with the 4G (HSPA+) network
	Device is connected to and communicating with the 4G LTE network
	Wi-Fi is active and indicates the number of externally connected devices
	New text message available
	Current data usage

Tech specs

Access web portal

1. Connect to the Mobile HotSpot via Wi-Fi.
2. Launch an available web browser on your connected device and go to http://mobile.hotspot/.If there are any issues accessing the web portal using the mobile.hotspot url, use 192.168.43.1 instead.
3. Enter the web portal administrator password and selectApply(the default administrator password is admin).
4. You will arrive at the web portal.
   

Basic wireless network settings

1. Access the Web Portal andselectNetwork.
2. Review and adjust any of the following settings:
   • DHCP Server
   • DHCP Address Range
   • DHCP Lease Time
   • Data Limit
   • Network Name (SSID)
   • Security
   • Password
   • Broadcast Channel
   • Broadcast SSID

Change administrator password

Your administrator password is the password you use to access your T-Mobile Hotspot Admin page on your computer. Changing the administrator password does not change the password you use to connect other devices to your Mobile Hotspot. Check the steps toChange the Wi-Fi passwordto change your Wi-Fi password.If you lose or forget your password, you will need to complete a factory reset to regain access. For more information, check thesection on this page.

1. Access the Web Portal andselectConfiguration.
2. Select Tools.
   
3. Enter new password in the New Password field.
4. Re-enter new password in the Verify New Password field.
5. SelectApply.

Change the SSID

1. Access the Web Portal andselectNetwork.
   
2. In the Wi-Fi Configuration section, select theNetwork Name (SSID)field..
   
3. Delete the current information and enter a new name.
   
4. SelectApply then selectOK.
5. Any currently connected devices willneed to forget their previous connections and reconnect.

Change Wi-Fi password

The Wi-Fi password is the password used to connect other devices to your Mobile Hotspot. Changing the Wi-Fi password does not change the password you use to access your T-Mobile Hotspot Admin page from your computer.

1. Access the Web Portal andselectNetwork.
   
2. In the Wi-Fi Configuration section, select the Passwordfield.
   
3. Enter your new password
   
4. SelectApply then selectOK.
5. Any currently connected devices will need to update their connection passwords.

Connection mode (Automatic or Manual)

To switch 3G/4G/LTE, check thesection.

Local area network (LAN) status

1. Access the Web Portal
2. From the Home screen, scroll to review any of the following information:
   • System Information
   • T-Mobile Network (IP Address, DNS)
   • My HotSpot Connection
   • Connected Devices

Enable or disable MAC Filtering

1. Access the Web Portal andselectSecurity.
2. SelectMAC Filtering.
   
3. Select the box to check or un-check Enable MAC Filtering.

Delete a Trusted Client MAC Address

1. Access the Web Portal andselectSecurity.
2. SelectMAC Filtering.
   
3. Select to highlight the MAC address you want to remove.
4. SelectDelete Client.

Add a Trusted Client MAC Address

1. Access the Web Portal andselectSecurity.
2. SelectMAC Filtering.
   
3. Select the Add Trusted Client MAC Address field.
4. Enter the MAC address.
5. SelectAdd Client.

Enable or disable Port Filtering

1. Access the Web Portal andselectSecurity.
2. SelectPort Filtering.
   
3. Select the box to check or un-check Enable Port Filtering.

Delete a rule

1. Access the Web Portal andselectSecurity.
2. SelectPort Filtering.
   
3. Perform one of the following:
   • Under Allowed Applications,select the box to un-check any of the following:
     • Select All Applications
     • DNS (Domain Name Server)
     • HTTP
     • HTTPS
     • FTP
     • E-mail(POP3)
     • E-mail(IMAP)
     • VPN
     • Telnet
     • RTP
   • Under Custom Applications,selectRevert next to the entry you want to remove.
     

Add a new rule

1. Access the Web Portal andselectSecurity.
2. SelectPort Filtering.
   
3. Perform one of the following:
   • Under Allowed Applications, choose the box to check any of the following:
     • Select All Applications
     • DNS (Domain Name Server)
     • HTTP
     • HTTPS
     • FTP
     • E-mail(POP3)
     • E-mail(IMAP)
     • VPN
     • Telnet
     • RTP
   • Under Custom Applications, enter the following information then selectApply:
     • Application Name
     • Port Range
     • Port Type
       

Insert battery

1. Power the device off.
2. Use the groove on the side of the device to lift and remove the cover from the device.
   
3. Insert the battery:
   1. Align the gold contacts.
   2. Press down gently and secure the battery.
   
4. Replace the back cover by pressing it onto the phone.

Remove battery

1. Power the phone off.
2. Use the groove on the side of the device to lift and remove the cover from the device.


3. Grip the battery at the top end.
4. Lift the battery up and out of its compartment.

5. Replace the back cover by pressing it onto the phone.

Battery life

1. Access the Web Portal and selectConfiguration.
2. SelectTools.
   
3. In thePower Management section, check or un-check Hibernate.
4. SelectApply.

Format SD card

Formatting the SD card deletes all data on it. You may wish to format the SD card if you want to delete the files, if files or apps on the SD card are not working, or if the SD card is not working.

1. Access the Web Portal and select Configuration.
2. SelectTools.
   
3. In theFormat SD card section,selectFormat.
   

Insert / remove SD card

1. Remove the mini USB connector from the side of the device.
   
2. Pull the cable all the way around the device and remove the other USB connector from its slot.
   
3. Slide the microSD card into the the card slot until it locks into place.
   

Open or delete files using the computer

You must use the USB cable that comes with your phone.

1. Connect the USB cord to the phone, then to a computer.
2. On your computer, selectOpen folder to view files >OK.
3. Another Removable Disk window will appear (one folder contains files saved in your phone memory and one folder contains files saved on your SD card). SelectOpen folder to view files >OK.
4. Locate the folder that contains files you want to delete.
5. Once you have located the files, right-select and select Delete.
6. When done, disconnect the USB cable.

Transfer files between computer & SD card

You must use the USB cable that comes with your phone to transfer files.

1. Connect the USB cord to the phone, then to a computer.
2. On your computer, selectOpen folder to view files >OK.
3. Another Removable Disk window will appear (one folder contains files saved in your phone memory and one folder contains files saved on your SD card). SelectOpen folder to view files >OK..
4. Locate the folder that contains files saved on your SD card.
5. Locate the file(s) you want to move on your computer.
6. Cut or copy and paste the desired file(s) from your computer to your SD card.
7. When done, disconnect the USB cable.

SIM card

1. Use the groove on the side of the device to lift and remove the cover from the device.

2. With the label side facing upwards, carefully slide the SIM card into the SIM card slot until it locks into place.

3. Insert the battery, making sure to align the gold contacts.
4. Press down gently to secure the battery.
5. Position the battery cover over the battery compartment and press down firmly along the edges to snap it back into place.

APN / data settings

1. Access the Web Portal and selectConfiguration in the top toolbar.
2. In the APN section, enter the Profile Name and APN information for a new connection.
   
3. SelectSave.

Network connection mode

1. Access the Web Portal and selectConfiguration.
2. Select the drop-down menu next to Mobile data.
   
3. Select one of the following:
   • LTE/GSM/WCDMA
   • GSM/WCDMA
   • LTE only
   • GWM only

Roaming

1. Access the Web Portal and selectConfiguration.
2. Check or un-check the box next to Data roaming.
   

Send messages

1. Access the Web Portal and select the Messaging icon.
2. SelectCreate Messages.
3. Choose the To field and enter the recipients' phone numbers separated by colons (:).
4. Select the Type message here field and enter your message.
5. SelectSend.

Get & delete messages

1. Access the Web Portal and select Messaging.
2. Highlight a message thread from inbox list.
3. SelectDelete.
4. Place a checkmark beside the message you wish to delete, then selectDelete.

Change SIM PIN

1. Access the Web Portal and selectSecurity on the top toolbar.
2. SelectChange.
   
3. Enter the old SIM PIN code and selectOK.
4. Enter the new SIM PIN code and selectOK.
5. Re-enter the new SIM PIN code and selectOK.

Turn on / off SIM PIN

The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on. To lock / unlock the SIM card....

1. Access the Web Portal and selectSecurity.
2. Check or un-check Lock SIM Card.
   
3. Enter the SIM PIN and selectOK.

Mobile Device Unlock

1. Check if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
2. Contact usto request the Mobile Device Unlock code for your phone.
3. Insert the non-T-Mobile SIM and turn on the device.
4. Access the Web Portal
5. On the Home page, selectUnlock Device.
6. Enter the unlock code and selectOK.

Master reset from settings menu

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

1. Access the Web Portal and selectConfiguration.
2. SelectTools.
   
3. In theDevice Factory Reset section, selectFactory Reset.
   
4. The device will reboot automatically.

Master reset with hardware keys

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card. If the device menus are frozen or unresponsive, you can master reset using hardware keys.

1. Turn on the device.
2. Press and holdthe Power and WPS keys for 5 seconds to display an on-screen Factory Reset message.
3. Press the Power key to reset the device. Otherwise, press the WPS key to cancel the reset operation.
4. Once completed, the device should reboot and the main screen will re-appear.

Software updates