How to Reset Fire TV Easily: A Step-by-Step Tutorial (2024)

We can guess why you are here. One moment you are watching your favorite show on Fire TV, and the next thing you know the TV screen seems to freeze. In occasions like this, a reset of your Fire TV stick can always fix the issue effectively.

This guide is your one-stop resource on how to reset Fire TV. From performing a soft restart to executing a full factory reset, we’ve covered all the steps you need. Plus, we’ll share troubleshooting tips for common reset issues and throw in bonus advice on the best smart TVs for Fire TV streaming. Let’s dive in and get your Fire TV back to its optimal performance!

How to Restart a Fire TV with Your Remote

If your Fire TV is running slower than usual, or apps are not functioning correctly, restarting your Fire TV can refresh the system without losing any data or settings. Here’s how to restart Fire TV using your remote:

Restarting Your Fire TV Through the Settings Menu

If your Fire TV is still responsive and your screen isn’t frozen, you can simply reboot it through the device’s Settings. Here’s how to do it using your remote:

  1. Start by navigating to the top of the Fire TV home screen to find the menu options. Use your Fire TV remote to scroll right and select the ‘Settings’ option, which is typically represented by a gear icon.
  2. Within the Settings menu, scroll through the options and select ‘My Fire TV.’ In some models or versions, this may also be labeled as ‘Device & Software.’
  3. Once you’re in the menu, scroll down to find the ‘Restart’ option. Selecting this might prompt a confirmation message asking if you’re sure you want to restart your device.
  4. Confirm your choice by selecting ‘Restart’ on the confirmation prompt. Your Fire TV will begin the restart process. This may take a few minutes.

Restarting Your Fire TV Through the Remote Shortcut

If your screen seems frozen, you can restart it using the remote shortcut:

  1. Press and hold the ‘Select’ button (the circular button in the middle of your remote) and the ‘Play/Pause’ button simultaneously for about five seconds.
  2. After pressing these buttons, your Fire TV device will start the restart process. You’ll see the screen go blank for a moment before the device shuts down and automatically powers back on.

How to Factory Reset a Fire TV Device

If a simple restart doesn’t fix the problem, then factory resetting is your next best hope. However, performing a factory reset will return your Fire TV to its original settings, wiping all personal data, apps, and configurations. So, before you consider this option, ensure you have backup arrangements for any important data or know your login credentials. Here’s how to reset Fire TV using your remote:

How to Factory Reset Your Fire TV Through Settings:

If your Fire TV is still responsive:

  1. Use your Fire TV remote to go to the home screen, then scroll to and select the ‘Settings’ option.
  2. Within the ‘Settings’ menu, find and select ‘My Fire TV.’ or “Device and Software.” on other models.
  3. Select ‘Reset to Factory Defaults’ in the menu. Choosing this option might prompt a warning message, highlighting the data loss involved in the process.
  4. Confirm your intention to proceed with the factory reset. Some devices may require you to enter a PIN if you’ve set up parental controls. Once confirmed, the reset process will begin.

How to Factory Reset Your Fire TV Through Remote Shortcut:

If your screen is frozen, you can also use a shortcut on your remote to execute a factory reset:

  1. To initiate the factory reset, press and hold the ‘Back’ button and the ‘Right’ directional button on your Fire TV remote simultaneously. You need to hold these buttons for about 10 seconds.
  2. After holding down the buttons, your Fire TV should display the reset screen. This might take a few moments.
  3. Once the reset screen appears, use the remote to select ‘Reset’ to confirm your intention to factory reset the device.
  4. After confirming the factory reset, your Fire TV will begin the process. Your device may restart several times during the reset.

Once the factory reset is complete, your Fire TV will behave as if it’s being turned on for the first time. You will need to go through the setup process, including connecting to Wi-Fi, logging into your Amazon account, and reinstalling any apps or content.

Tips for Troubleshooting Reset Issues

Resetting your Fire TV can usually resolve most of the issues. However, there might be times when the reset process itself encounters problems, or the desired outcome isn’t achieved. Here are some practical tips for troubleshooting common reset issues:

  • Check if your Fire TV’s power cable is plugged in securely to a stable power source. Power fluctuations or loose connections can cause reset problems.
  • If your Fire TV does not respond to the remote shortcuts for resetting, ensure your remote batteries are not weak or depleted and that the remote is paired correctly with your device.
  • Regularly update your firmware to ensure that you are using the latest version. Outdated software can lead to performance issues.
  • Check if your Fire TV has overheating issues caused by prolonged use of the device. Keep it in a well-ventilated area and turn it off when no one is using it.
  • A factory reset will erase all data on your Fire TV. Use it as one of your last resorts if other solutions do not work.

Bonus Tips: Best Smart TV for Fire TV Streaming

Amazon’s Fire TV stick is an incredible device to have if you want to gain access to the best streaming services and apps online. However, you also need to pair it with a dependable Smart TV that offers great display and immersive audio. Our TCL S5400 FHD Smart TV stands out as the perfect partner for Fire TV streaming, marrying elegance with cutting-edge technology.

The S5400 boasts a sleek, bezel-less design with an FHD display that delivers sharp, vivid images. It features HDR10 technology for enhanced brightness, contrast, and color accuracy. The TV is powered by a 64-bit quad-core processor and runs on the Google TV platform, providing access to a vast library of apps, movies, and shows. It also includes integrated Chromecast, allowing users to easily cast content from their devices to the TV.

It offers voice control capabilities through Google Assistant, enabling users to search for content, control smart home devices, and more with simple voice commands. The TV also features dedicated kids profiles with parental controls for a safe viewing experience.

We’ve equipped this 43 inch TV with a stereo surrounding soundbox speaker and Dolby Audio for rich, immersive sound quality. With Android TV and Google Assistant built-in, our TCL S5400 FHD Smart TV goes beyond just streaming your favorite content in 4K from Netflix, YouTube, and more. You can quickly access entertainment, get answers, and control smart home devices around your home—all with the sound of your voice. Plus, the Smart Volume feature ensures consistent audio levels, preventing sudden jumps during channel switches or commercials.


Knowing how to reset Fire TV can fix a lot of simple issues, whether it’s unresponsive apps, sluggish performance, or connectivity problems. By following the simple steps outlined in this guide, from a basic restart to a comprehensive factory reset, you’re well-equipped to tackle any glitches your Fire TV might face. If these two don’t work, we recommend contacting the manufacturer for support. In some cases, the issue may be caused by a hardware malfunction that requires professional repair.


Why is my Fire TV screen black?

A black screen on your Fire TV can be caused by several factors, ranging from connection problems to temporary glitches. To troubleshoot, ensure your Fire TV’s power cable is securely connected and the device is powered on, check and reseat the HDMI cable on both your Fire TV device and your TV, and verify that your TV is set to the correct HDMI input. If the problem persists, a restart of your Fire TV device or a factory reset may be necessary.

Why is my Fire TV not working?

If your Fire TV isn’t working, it could be due to connectivity issues, power supply problems, software glitches, or hardware malfunctions. First, ensure it’s properly connected to power and your TV’s HDMI port. Try restarting your device and checking your internet connection. Updating the firmware might help, and if issues persist, a factory reset could be a last resort. If problems continue, consider contacting Amazon Customer Support for further help.

How long does Fire TV factory reset take?

A Fire TV factory reset usually takes around 5 to 10 minutes to complete. However, the exact duration can vary depending on various factors such as the Fire TV’s model and the amount of data stored in it. It’s also important not to interrupt the reset process and follow the on-screen instructions carefully.

How to Reset Fire TV Easily: A Step-by-Step Tutorial (2024)


How to Reset Fire TV Easily: A Step-by-Step Tutorial? ›

To manually reset your Amazon Fire TV Stick to factory conditions, press the Home button on your remote and go to Settings. Then select My Fire TV, scroll down, and click Reset to Factory Defaults. Finally, click Reset when the pop-up message appears.

How to do a full reset on Fire TV? ›

To manually reset your Amazon Fire TV Stick to factory conditions, press the Home button on your remote and go to Settings. Then select My Fire TV, scroll down, and click Reset to Factory Defaults. Finally, click Reset when the pop-up message appears.

How do I force restart my Amazon Fire TV? ›

Go to Settings on your Fire TV Smart TV. Select Device & Software. Select Restart. Your Fire TV Smart TV will turn off and then back on.

Should I reset my Fire TV? ›

Whether it's Firestick remote issues, lagging or you can't cast to Firestick, resetting is likely to fix it. It will remove all preferences and user configurations, as well as bugs, making sure that the device goes back to its stock status.

How do I clear my Fire TV? ›

Clear App Data and Cache on Fire TV
  1. Go to Settings on your Fire TV.
  2. Select Applications .
  3. In Manage Installed Applications, select the app you are having trouble with.
  4. Select Clear Cache, and then Clear Data.

Why isn't my Fire TV working? ›

Step 1: If your Fire TV Stick doesn't turn on, make sure that the remote has fresh batteries and that it isn't the issue. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. Step 3: Check to make sure that the Fire TV Stick's power source is plugged in properly.

Why is my Fire TV not responding to the remote? ›

Replace the batteries in your remote. For best performance, use alkaline batteries. Move your remote closer to your device, within 10 feet (3 m). Unplug your device from the power cord or adapter then plug it back in.

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